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COVID-19 – Client Update

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Days Fleet continue to take a proactive response to the COVID-19 pandemic, enabling us to manage the services we provide to our clients and minimise any disruption.

As the threat of Coronavirus spreading is a rapidly changing situation, we are keeping up to date with the latest government and medical advice available.

Business Continuity plans are in place and active with some of our team already working remotely from home whilst also operating skeleton staff at our head office that conforms to social distancing guidelines.

Ensuring the welfare of our staff is extremely important to us and our already-established flexible working policies mean there should be no disruption to operations.

As we are aware that we can resume normal working practices, we will, of course, advise you of any corresponding return to office plans and phasing of services being fully reinstated.

Vehicle Servicing, Maintenance and Repair

Please be aware that when calling our DriverLine service (0345 296 4423), you may experience higher than usual call waiting times and may also experience instances where critical work is being prioritised.

Should you wish to make a new service, maintenance or MOT booking please visit our online booking page.

We are in ongoing communication with our supply chain about their own mitigation procedures and have open communication channels should developments occur that may impact our service delivery.  In the event that suppliers are affected, we will endeavour to minimise disruption and look to offer alternative supply through our extensive network.

It is your responsibility to keep your vehicle roadworthy during lockdown.

MOTs

The Government announced in March that your car, van or motorcycle’s MOT expiry date will be extended by 6 months if it’s due between 30 March 2020 and 31 July 2020. – but you must keep your vehicle safe to drive.

With this in mind, it is worthwhile ensuring all your tyres are above the 1.6mm legal minimum and that all your lights, front & rear, are working correctly.

Your MOT expiry date will usually be updated on the day your MOT is due to expire. However, it might be done up to a few days before.

You can check your MOT history to see when your MOT expiry date has been extended. Keep checking back if your new expiry date is not showing yet.

Mandatory MOT testing is to be reintroduced from 1 August 2020 as COVID-19 restrictions are slowly lifted, Roads minister Baroness Vere announced on 29 June 2020.

Due to the coronavirus outbreak, drivers were granted a 6-month exemption from MOT testing in March to help slow the spread of the virus. However, as restrictions are eased when safe to do so, all drivers whose car, motorcycle or van is due for an MOT test from 1 August will be required to get a test certificate to continue driving their vehicle.

MOT tests are important for road safety and ensure that vehicle parts, including tyres, seatbelts, brakes, lights and exhausts, are in proper working order.

Drivers with an MOT due date before 1 August will still receive a 6-month exemption from testing. However, all vehicles must continue to be properly maintained and kept in a roadworthy condition, and people are able to voluntarily get their MOT sooner should they wish, even if they are exempt from the legal requirement. Motorists can be prosecuted for driving an unsafe vehicle.

Tyres

Our tyre partner, ATS Euromaster remains operational during the Coronavirus pandemic to support emergency service vehicles and to help keep essential fleets on the move.

Whilst they have taken the decision to close a number of service centres, they still have a large number of centres open across our network and their mobile services continue as usual. At this time they may have to prioritise emergency fleet work over others.

Please continue to refer to the ATS website for centres that are temporarily closed until further notice.

You can visit our tyre assistance page for more information on how to arrange your tyre replacement or check.

Windscreens

Our partner, National Windscreens, have confirmed they continue to prioritise work for emergency services and essential businesses and are returning step by step to a full range of services including repairs and camera recalibration for all customers. They are working hard to clear the backlog of glass repairs and replacements that have built up during the past few weeks due to the Coronavirus pandemic and this inevitably means that lead times may be longer than usual in certain areas at this time.  If you fall into the above category and require our windscreen service, please call DriverLine (0345 296 4423).

Vehicle Orders, Deliveries and Collections

Our suppliers have restarted some vehicle deliveries with changes to the way in which vehicles are delivered to ensure social distancing can be maintained.

We aim to provide our clients with updates on their respective vehicle orders once we are able to collate the information from our vehicle supply network; we will be in touch as soon as we are able to do so.

All vehicles which are due to be collected have been automatically extended.  We will contact you to re-arrange collections once we are in a position to do so.

Days Fleet - Vehicle Collection Guidelines

Days Fleet - Vehicle Delivery Guidelines

Flexi Hire

Our short-term rental team are still on hand to take your vehicle booking requests.

Our supply network, whilst certain to experience some interruptions and closures, is still able to react to support vital services – if you require support for your necessary mobility at this time please know we are here to help.

Please contact [email protected] or alternatively, existing clients can utilise our online booking facility.

Government Business Support Finder Tool

The Government has launched a new Business Support Finder to help employers easily identify what support is available to them and their business.

The finder tool on GOV.UK will ask business owners to fill out a simple online questionnaire, which can take minutes to complete. They will then be directed to a list of all the financial support they may be eligible for.

The Government hopes that the financial business support on offer will save millions of jobs that would otherwise be lost.

Updated 15.07.2020

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