Day’s Fleet records all phone conversations for quality monitoring, training, compliance and security purposes.
In order to maintain high standards and protect our clients, suppliers and employees all inbound and outbound calls are recorded and retained for a period of six months. The call recording facility is automated and recordings will only be used for the purposes specified above.
An itemised call log will be retained of all calls made and received on Day’s Fleet’s telephone network which will include details of the external caller’s number and the date, time and duration of the call.
We shall ensure that the use of these recordings is fair and that we comply with the requirements of the relevant legislation.
Whilst all inbound and outbound calls will be recorded, in normal circumstances a call will not be retrieved or monitored unless it is necessary to investigate a complaint, check compliance with regulatory procedures or improve standards in call handling via training and coaching.
If you have any queries regarding the above policy or would like to request a copy of a call recording please contact [email protected]
Aggregated Site Usage Statistics
Cookies may be placed on your computer, phone or other Internet device to provide us with aggregated data of the usage of this site and the mediums which are driving traffic to the site. The data gathered by these is aggregated and therefore your individual usage of this site cannot be attributed to you.
Essential Site Features
Cookies may be placed upon your computer, phone or other Internet device in order to provide essential site features such as allowing complete enquiry forms quickly.
Complimentary Site Features
If you do not accept these Terms in full, you must stop using this website immediately.
The Day’s Fleet application requires users to provide the following personal information during the initial registration of the application: Name, Company, Mobile, Email, Reg No. The application may request the user to provide further details depending on the chosen contact type for example: Mileage, and Additional Information.
The information collected by the application is used by Day’s Fleet to; (a) get in contact and provide services to the user where appropriate, (b) update the existing information stored by Day’s Fleet. The personal information which we hold will be held securely in accordance with our internal security policy and the law.
The information will be not shared with third-parties without your consent. We are able to provide a copy of any information stored at the request of the user by emailing [email protected] You can update your information either from within the application or by contacting us directly at [email protected]
If you wish to unsubscribe from email communications from Day’s Fleet, you can do so by clicking on the unsubscribe link at the bottom of any email received.
Terms and Conditions
Day’s Fleet has made every effort to ensure the accuracy of the information contained in this site however it should not be regarded as an infallible guide to our products and services, nor does it constitute an offer for the sale of any particular product or service.
All rights, including copyright and database right, in the website and its contents, are owned by or licensed to Day’s Fleet or otherwise used by Day’s Fleet as permitted by applicable law or the copyright holder. You may not copy, reproduce, republish, download, post, broadcast or transmit any text, images, graphic, logo, button, icon, image and their selection and arrangement thereof, and any underlying source code and software, for any commercial or public purpose without prior written permission from Day’s Fleet or the copyright holder.
You may not adapt, alter or create any of the material or information in this site or use it for any other purpose other than for your personal non-commercial use. You agree to use this site only for lawful purposes.
Day’s Fleet reserves the right to use for its own purposes any material submitted to the site, including text and images, either on the site or in any other form, including for publicity purposes. Day’s Fleet reserves the right to monitor submissions to the site and to edit or reject any submissions.
We try to ensure that information on our site is accurate, complete and up-to-date. In using this site, however, you agree to be bound by the Terms & Conditions, which take effect on the date when you first use the site.
Without prejudice to your statutory rights, the site and all information, text, names, images, pictures, logos, links and icons and other materials (without limitation) are provided ‘AS IS’ and on an ‘IS AVAILABLE’ basis without representation warranty or endorsement, express or implied. In particular, we do not warrant or represent the accuracy or completeness of information provided on this site nor do we guarantee that use of this site will be uninterrupted or error-free, or that the site and its servers are free of computer viruses or bugs.
In no event will Day’s Fleet be liable to any person for any damage or loss that may arise from the use of any information contained in our site or products displayed on our site, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of or in connection with the use of the site.
Notwithstanding anything else in these Terms & Conditions, we will not be liable for claims relating to the functionality or availability of this site.
All names, images, logos identifying Day’s Fleet are proprietary marks of Day’s Fleet. All third party brand, product, service and company names contained on this site are the trademarks, service marks and trade names of their respective holders. Day’s Fleet does not give permission for their use by any person other than the holders. Any such use may constitute an infringement of the holders’ rights.
Day’s Fleet does not represent, warrant, endorse or hold responsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through a link on this site is outside the control of Day’s Fleet and you visit entirely at your own risk.
F.C.A. – Disclosure
Car Hire (Day Of Swansea) Ltd Frn 470981 Is An Appointed Representative Of C.E.M Day Ltd and Is Authorised To Carry On Regulated Activity In Accordance With The Permissions Of Its Principal Firm By Virtue Of Its Appointed Representative Status.
Subject Access request
Should you wish to make a Subject Access Request in relation to the data held about you by Day’s Fleet, please contact [email protected] for more information.
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.
Day’s Fleet reserves the right to change any of its terms and conditions at any time by posting changes online.
Company Registration Number: 0571025
VAT No: GB 477 6402 21